WhatsApp Messaging Integration
2 billion people get it. Does your firm?
Let your private bankers, traders and wealth managers build relationships with clients. Record and access all communications on mobile or desktop.
Activation was as simple as sending the link and downloading the app. Global Enterprise Mobility Head, A Global Bank
It’s one interface to monitor calls, texts, and WhatsApp messages across mobile and desktop. Easily searchable, non-intrusive, and built to relieve the compliance burden. Helps address GLBA, FINRA, SOX.
Beautifully simple. It just works. Head of Legal & Compliance, European Bank
PRESS RELEASE
Separate app, dialer, contact list, caller ID, voice mail, SMS and call logs, do not disturb and scheduler. Ability to port existing landline or mobile numbers.
Works on cellular voice, mobile data, and Wi-Fi networks so employees can take care of business on-the-go.
Communicate with clients more efficiently with SMS or WhatsApp messaging in a single inbox.
Capture and archive all client conversations on mobile or desktop to meet regulatory compliance requirements
Easily deploy, secure, and manage the MultiLine app with leading providers like Microsoft Intune, BlackBerry Dynamics, Workspace One, and Mobile Iron.
MultiLine automatically captures client communications and logs it in your CRM to keep all conversations connected and visible.
An open Beta for this integration is available now and general availability is expected in the fourth quarter, 2020. To request access, please fill out your information in the 'Get Started' form below.
No, MultiLine does not access the user's personal WhatsApp at all. MultiLine is used as an employee's official business app to securely call and message external clients which is kept completely separate from the employee's personal number and personal WhatsApp.
Yes, MultiLine provides built-in recording (add-on feature) that automatically records all WhatsApp messages and can deposit or archive the conversations into your existing compliance archive for surveillance.
Your external client does not need to download an app. They can continue responding natively through their personal WhatsApp, responding in MultiLine will display your company’s WhatsApp profile to your customer. It will display the business profile name and MultiLine user's name within the messages.
No problem! MultiLine users can easily switch to SMS within the same Movius MultiLine application, if the client does not have WhatsApp.
