Combined Shape

WhatsApp Messaging Integration

Call, text, WhatsApp. All with complete confidence.

2 billion people get it. Does your firm?

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Designed For

  • Investment Bankers
  • Relationship Managers
  • Financial Advisors
  • Traders
  • Sales

Compliant With

  • MIFID II
  • FCA
  • SFC
  • FINRA
  • SOX
  • SEC
  • GDPR
  • HIPAA

Trusted By

  • JPMorgan Chase & Co
  • UBS
  • Shanghai Pudong Bank
  • Cantor Fitzgerald
  • Jefferies
  • Julius Bär

Make communicating simple and compliant

Let your private bankers, traders and wealth managers build relationships with clients. Record and access all communications on mobile or desktop.

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Activation was as simple as sending the link and downloading the app. Global Enterprise Mobility Head, A Global Bank

Built for financial services

It’s one interface to monitor calls, texts, and WhatsApp messages across mobile and desktop. Easily searchable, non-intrusive, and built to relieve the compliance burden. Helps address GLBA, FINRA, SOX.

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Beautifully simple. It just works. Head of Legal & Compliance, European Bank

PRESS RELEASE

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution
READ PRESS RELEASE

Benefits

  • Improve client relations
  • Manage remote work
  • Unify communications
  • Consolidate multiple recording systems
  • No more switching apps
  • Reduce compliance risk

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Capabilities

Secure Business Number
Secure Business Number

Separate app, dialer, contact list, caller ID, voice mail, SMS and call logs, do not disturb and scheduler. Ability to port existing landline or mobile numbers.

Stay Connected Coverage
Stay Connected Coverage

Works on cellular voice, mobile data, and Wi-Fi networks so employees can take care of business on-the-go.

Compliant Business Messaging via SMS and WhatsApp
Compliant Business Messaging via SMS and WhatsApp

Communicate with clients more efficiently with SMS or WhatsApp messaging in a single inbox.

Compliant Mobile and Desktop Capture
Compliant Mobile and Desktop Capture

Capture and archive all client conversations on mobile or desktop to meet regulatory compliance requirements

Manage within MDM
Manage within MDM

Easily deploy, secure, and manage the MultiLine app with leading providers like Microsoft Intune, BlackBerry Dynamics, Workspace One, and Mobile Iron.

CRM Integration
CRM Integration

MultiLine automatically captures client communications and logs it in your CRM to keep all conversations connected and visible.

FAQs

When will the WhatsApp Messaging Connector be made available?

An open Beta for this integration is available now and general availability is expected in the fourth quarter, 2020. To request access, please fill out your information in the 'Get Started' form below.

Does MultiLine access the employee's personal WhatsApp?

No, MultiLine does not access the user's personal WhatsApp at all. MultiLine is used as an employee's official business app to securely call and message external clients which is kept completely separate from the employee's personal number and personal WhatsApp.

Can you record all WhatsApp messages exchanged by MultiLine user and external client?

Yes, MultiLine provides built-in recording (add-on feature) that automatically records all WhatsApp messages and can deposit or archive the conversations into your existing compliance archive for surveillance.

What does my external client see? Do they have to download an app?

Your external client does not need to download an app. They can continue responding natively through their personal WhatsApp, responding in MultiLine will display your company’s WhatsApp profile to your customer. It will display the business profile name and MultiLine user's name within the messages.

What happens if my external client does not use WhatsApp?

No problem! MultiLine users can easily switch to SMS within the same Movius MultiLine application, if the client does not have WhatsApp.

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