Avoid the hassle and expense of multiple point products. MultiLine captures all communications on the mobile business line, including calls, texts, and WhatsApp messages.
MultiLine delivers gap-free compliance with cloud-based recording. This unique approach eliminates the risks that arise when recording is done on the device or at the network level.
Recording happens automatically, behind the scenes. Users can communicate with clients on their preferred mobile channel, confident that all interactions are above-board.
Turn on features like client opt-in or redaction to comply with company policy and regulatory requirements. Further strengthen compliance by monitoring recorded conversations.
Transfer mobile recordings to your current archival solution for long-term retention. A consolidated archive simplifies supervision, analysis, reporting, and eDiscovery.