Streamline Client Communication and Records Management
Multiline provides secure and compliant calling and texting through a separate mobile number on your employee’s corporate or personal device. Maintain a history of client calls and texts for verification and record keeping, dispute resolution, regulatory compliance, and to resolve billing disputes.Learn More
Preserve Client Relationships
ComplianceMaintain a history of client calls and texts for verification and record keeping, dispute resolution, regulatory compliance, and to resolve billing disputes.
ProductivityCapture and document all client engagements in a single system of record document to extract business intelligence, surface actionable insights, and draw best practices.
EfficiencyEasily view all client calls and messages, see their duration and search via keywords to reduce administrative time.
Secure Business Number
Separate app, dialer, contact list, caller ID, voice mail, SMS and call logs, do not disturb and scheduler.
Securely communicate with clients more efficiently with SMS with ability to create automatic workflows to capture client consent and redact certain keywords or phrases.
Voice and Text Capture
Options to record just voice, just SMS, or both no matter on Wi-Fi, data or cellular. Enjoy multiple recording, storage and retrieval options (such as support for live voice call recording).
Manage within MDM
Easily deploy, secure, and manage the MultiLine app with leading providers like Microsoft Intune, BlackBerry Dynamics, Workspace One, and Mobile Iron.
Capture voice and text with zero disruption to the workflows of end users and send data seamlessly to your archive or CRM of choice.
Audit trails, alerts and reports help compliance and mobility teams meet obligations and maintain visibility across all business voice and text.