Retain complete ownership of your all your client communication data without impacting the user experience
- Address regulatory compliance and security policies with ease
- Protect your brand and ensure communication best practices
- Integrate communication data to CRM or existing archive
Drive productivity, engagement and client continuity
Illuminate risk with supervision control
Simple dashboards, reports, and policy controls to help compliance teams surface business risks and drive proactive decisions.
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Seamless integrations
Automatically capture and send client communication data to your CRM or existing archive for greater insights, visibility, and compliance.
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Meet compliance, security and privacy requirements
Businesses can proactively monitor communications and enforce policies with alerts, message blocking, and opt-in capabilities to prevent compliance issues before they occur.
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Secure Business Number
Separate app, dialer, contact list, caller ID, voice mail, SMS and call logs, do not disturb and scheduler.
Compliant Texting
Securely communicate with clients more efficiently with SMS with ability to create automatic workflows to capture client consent and redact certain keywords or phrases.
Voice and Text Capture
Options to record just voice, just SMS, or both no matter on Wi-Fi, data or cellular. Enjoy multiple recording, storage and retrieval options (such as support for live voice call recording).
Manage within MDM
Easily deploy, secure, and manage the MultiLine app with leading providers like Microsoft Intune, BlackBerry Dynamics, Workspace One, and Mobile Iron.
Seamless integrations
Capture voice and text with zero disruption to the workflows of end users and send data seamlessly to your archive or CRM of choice.
Supervision workflows
Audit trails, alerts and reports help compliance and mobility teams meet obligations and maintain visibility across all business voice and text.
One of the reasons for choosing MultiLine is that we believe the regulator would be quite satisfied with how robust it is compared to some of the options.”
David Mitchell, CTO Cantor Fitzgerald Ireland
