MultiLine is a simple, secure cloud-based app that allows businesses to communicate with their customers in more convenient, cost-effective and compliant ways through a separate mobile business number.
Any device, any carrier, any location. It’s just that simple.
A no compromises solution that you can count on anywhere, anytime.
All the features in a business line and more.
Patented technology ensures the highest quality of service globally across all communication channels (cellular, data, wifi) and carrier networks.
Supports Do Not Disturb, call blocking, call transfer, three-way conference, sequential dialing, simultaneous ring and more.
Easily set your schedule so calls come in when you’re working, and go to your business voicemail after hours or when you’re otherwise unavailable.
Additional Compliance Features
Allow customers to opt in or out of your text messages with consent automatically captured and recorded.
Redact sensitive content within a text message or block any message entirely.
Mobile Voice and SMS Recording
Built-in voice & SMS recording keeps official records of conversations, complies with industry regulations, meetings regional requirements and improves overall productivity and customer service. No buttons to push or recording delays. Fool proof compliance with zero disruption of interruption of the user experience.
Options to record just voice, just SMS, or both. Enjoy multiple recording, storage and retrieval options (such as support for live voice call recording).
Configure settings to meet compliance and privacy standards (such as pre-recorded prompts that inform parties when the call is being recorded).
Advanced encryption ensures only designated individuals or staff have access to recordings.
Ability to capture and save recordings to the Movius cloud or stream directly to archival platform of choice (Actiance, ASC, NICE, Redbox, Verba, or Verint).
Extend Mobile to Desktop
Full features of your business line on any desktop browser. Call and text with full continuity between desktop and mobile.
Manage your deployment
Admins have all the tools they need to add users, manage mobile numbers, and configure policy controls – all from a simple, web-based portal.
Provides complete control over company numbers so they can be assigned and reclaimed in seconds.
Admins are provided with full control over every adjustable setting and feature within MultiLine across every individual and/or department.
Real-time visibility of numbers, user activity, policies, recordings, system logs and more across your entire organization.
Integrates with Your Existing Comms Stack
From Enterprise Mobility Management (EMM) to CRMs to archival platforms, Movius integrates your business communications with your existing systems to keep you connected, compliant, and mobile.